How to claim

How to claim

UIA Travel Insurance is underwritten by Fortis Insurance Limited.

Volcanic Ash - Travel Insurance Latest - 20 April 2010
Volcanic Ash - Travel Insurance Latest - 19 April 2010
Flight disruption - volcanic ash
Link to the latest news from the Association of British Insurers

Call UIA as soon as possible on 0845 122 3280 to register your travel insurance claim.

All calls are answered by our experienced claims handlers who are on hand 24 hours a day. They may ask you to gather the original receipts and invoices for any lost, stolen or damaged items.

It is recommended that you keep emergency contact telephone numbers somewhere easily accessible. If you require medical help in an emergency call: +44 23 8064 4633.

Lines are open 24 hours a day, 365 days a year. Calls may be recorded or monitored for training purposes to improve the quality of our service.

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What our clients say

Simply the best
"During a claim approximately 2 years ago, I was more than pleased with the service and efficiency with which it was dealt. More than pleased."
Mrs Johnson, Essex

 

UNISON, Unite, CWU, Usdaw, NASUWT, RMT, Ramblers' Association, BFAWU, FBU and NAPO are Introducer Appointed Representatives of UIA (Insurance) Ltd and UIA (Insurance Services) Ltd, which are both authorised and regulated by the Financial Services Authority. *10% of consumers could achieve this saving when purchasing UIA combined buildings and contents insurance.