Home Insurance Claim

Home Insurance Claims with UIA

Unfortunately, there may come a time when you need to make a home insurance claim and should this happen, UIA will assist you efficiently and professionally.

With experienced claims handlers available 24 hours-a-day, 7 days-a-week UIA are always on hand to offer guidance and support with your home insurance claim.

It is recommended that you contact UIA as soon as possible when needing to make a home insurance claim on 0845 784 2842*.

What to do When Making a Home Insurance Claim
The majority of home insurance claims can be dealt with in a single call with UIA's professional and sympathetic claims handlers talking you through the process. UIA recommend you take the following actions:

  • First ensure that you and your property are safe from further damage
  • Call UIA on 0845 784 2842* if you can to report the incident
  • Save any receipts or documentation like photographs of items lost or stolen that may be of use - this could speed up your claim
  • Keep any damaged items you wish to claim for so they can be inspected if necessary
  • In the case of theft, malicious or impact damage you should notify the police immediately. They should give you a crime number and it is important to keep this handy


Alternative Methods to Make a Home Insurance Claim
You can also notify us of a home insurance claim online or via post.
To make your home insurance claim online you will need to fill in a web claims form. It is important to fill in as much information as possible to assist with the claim. To claim via post you should give us as much information as possible and send it to:

Claims Department
UIA (Insurance) Limited
Kings Court
London Road
Stevenage SG1 2TP

This will set the wheels in motion and once the home insurance claim has been validated, UIA will begin sourcing replacement goods or the relevant contractors to assist in repair work, should this be needed.

*Costs of calls may vary.

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What our clients say

Simply the best
"I have been insured with UIA household insurance for 40 years. I have found the company to be loyal, reliable and trustworthy. On the few occasions I have needed to contact the company I received prompt efficient and highly professional service."
Mrs Hendry, Glasgow

 

UNISON, Unite, CWU, Usdaw, NASUWT, RMT, Ramblers' Association, BFAWU, FBU and NAPO are Introducer Appointed Representatives of UIA (Insurance) Ltd and UIA (Insurance Services) Ltd, which are both authorised and regulated by the Financial Services Authority. *10% of consumers could achieve this saving when purchasing UIA combined buildings and contents insurance.