How to claim

How to claim

UIA Travel Insurance is underwritten by Fortis Insurance Limited.

Call UIA as soon as possible on 0845 122 3280 to register your travel insurance claim.

All calls are answered by our experienced claims handlers who are on hand 24 hours a day. They may ask you to gather the original receipts and invoices for any lost, stolen or damaged items.

It is recommended that you keep emergency contact telephone numbers somewhere easily accessible. If you require medical help in an emergency call: +44 23 8064 4633.

Lines are open 24 hours a day, 365 days a year. Calls may be recorded or monitored for training purposes to improve the quality of our service.

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What our clients say

Simply the best
"I believe you to be an excellent service and will continue to do business with you. In particular, your swift, courteous and unequivocal response to my roof claim was professional, reassuring and enabled quick repairs to be carried out. "
Mr Malandain, Sheffield

 

UNISON, Unite, CWU, Usdaw, NASUWT, RMT, Ramblers' Association, BFAWU, FBU and NAPO are Introducer Appointed Representatives of UIA (Insurance) Ltd and UIA (Insurance Services) Ltd, which are both authorised and regulated by the Financial Services Authority.