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About Us

UIA Mutual Insurance has been providing great value, high quality insurance to trade union members and their families for over 125 years.

Our services are also available to the general public looking to benefit from our competitive premiums and wide range of cover on Home, Travel, Pet and Car Insurance.

We’ve often been asked “What does UIA stand for?” Our long standing relationship with the Trades Union movement is central to the answer and in 2016 we registered Union Insurance Association as a trading name of UIA (Insurance) Ltd, to help make it clear where our values lie.


Being mutual means we are owned by our policyholders; which enables us to keep premiums low, provide excellent products and employ highly trained staff. We are also proud to be members of the International Co-operative and Mutual Insurance Federation and the Association of Financial Mutuals.

Our service

Our customer service team always gives customers the time they need on the phone; there’s no pressure to keep calls short and we can deal with any enquiry you have, from underwriting or claims, to account queries by either phone or email.

Our partners

We only work with partners and suppliers who hold similar values to us. That means exceptional customer service and low premiums for you.

Our community

We support many different initiatives including the NASUWT Young Activist of the Year Award. UIA Mutual also has its own Charitable Foundation where we support various trade union causes in the UK and around the world.

Investors in People

We care about the personal development and success of everyone who works at UIA Mutual Insurance. In light of this, we are proud to have achieved and recently retained the nationally recognised Investors in People status. For more information please visit



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CWU, FBU, GMB, NASUWT, RMT, UNISON, UNITE, USDAW, Ramblers' Association, BFAWU, and NAPO are Introducer Appointed Representatives of UIA (Insurance) Ltd and UIA (Insurance Services) Ltd. UIA Mutual is a trading name of UIA (Insurance) Ltd. UIA (Insurance) Ltd is a member of the Association of British Insurers and is a registered society under the Co-operative and Community Benefit Societies Act 2014. UIA (Insurance) Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. CWU Insurance, Unite Insurance and Usdaw Insurance are trading names of UIA (Insurance) Ltd and UIA Insurance Services Ltd. Principal Office Address: Kings Court, London Road, Stevenage, Hertfordshire, SG1 2TP