Introducing our new travel insurance partner
We are pleased to announce that from 1st November 2021 the provider of our travel insurance will be ROCK Insurance Group* (ROCK), underwritten by Euroins AD.
After a comprehensive tender process, we have chosen ROCK to provide our single and multi-trip travel insurance, and the travel insurance included with our home insurance policies.
Established for over 20 years, ROCK are behind the travel insurance products offered by many well-known consumer brands, and insure over 1m travellers a year.
During the pandemic, ROCK were one of the first to offer COVID-19 cover to their customers and are behind the additional cover our Travel Insurance will now provide. This includes providing cover for medical expenses and cancellation costs related to COVID-19, cancellation cover if you’re asked to self-isolate by the NHS Test and Trace service before you’re due to travel and cover for the cost of any COVID-19 travel test kits you’ve purchased for your trip, if you can’t travel.
You’ll now also be covered to go ahead with your trip if Foreign Office (FCDO) advice changes for your destination due to COVID-19 on our European Single Trip policies.
Please note: If you have UIA Travel Insurance with our current provider (ie taken out or renewed before 1st November 2021), they will continue to provide cover up until your renewal date - you do not have to take any action now.
What does this mean for your travel insurance policy?
- If you have bought or renewed your UIA Travel Insurance policy before 1st November 2021, our current provider will continue to provide cover for the duration of your policy - you do not have to take any action now.
- Policies taken out on or after 1st November 2021 will be with our new provider ROCK, offering you a choice of 3 levels of cover for either single trips or multiple trips in Europe or Worldwide.
- If you have an Annual Multi-Trip Travel Insurance policy that’s due for renewal on or after 1st November 2021, ROCK will be in touch at your renewal date to offer you a choice of 3 levels of cover on a European or Worldwide basis for you and your family.
About ROCK Insurance Services
*ROCK Insurance Group is a trading style of ROCK Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority (FCA No. 300317). Visit www.fca.org.uk for further information. Registered in England and Wales. Reg No. 04255878. Address Griffin House, 135 High Street, Crawley, West Sussex RH10 1DQ.
ROCK insurance is underwritten by `Euroins’ AD authorised and regulated by the Bulgarian Financial Supervision Commission. Deemed authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website.