Complaints Procedure
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Complaints ProcedureComplaints Procedure

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Complaints

At UIA Mutual, we strive to serve you to the best of our ability. However, if you are not satisfied, we take your complaints very seriously. We listen carefully to your concerns and will always do our utmost to resolve any issues.

If you need to make a complaint please email us at complaints@uia.co.uk, alternatively you can call us on 01438 761 743 or write to us at the address below and we'll investigate. Download our Complaints Procedure.

UIA (Insurance) Limited
Kings Court
London Road
Stevenage
SG1 2TP