UIA Pet Insurance is arranged and administered by Purely Pets, which is a trading name of Insurance Factory Limited.
Our claims department is staffed with veterinary nurses so that you can rely on expert and professional help. When you need to make a claim simply call us on 0800 456 1164* and we will take the details over the telephone. We send you a pre-printed claim form for your signature and if you prefer we settle the bill directly with the vet.
* Telephone lines are open Monday to Friday 8.00am to 8.00pm, Saturday 9.00am to 5.00pm, Sunday and Public Holidays closed. Calls at other times and from different service providers, including mobiles, may vary. Calls may be recorded for training and monitoring purposes.
Insurance Factory Limited are authorised and regulated by the Financial Conduct Authority (No. 306164). Registered in England and Wales Number 02982445. Registered office: 45 Westerham Road, Bessels Green, Sevenoaks, Kent, TN13 2QB.