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Home Insurance Frequently Asked Questions

Click to expand the area you are interested in to see answers to some of our most frequently asked questions relating to UIA Mutual's buildings and contents insurance. If you are unable to find the answer to your question please contact us.

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At UIA Mutual, we strive to serve you to the best of our ability. However, if you are not satisfied, we take your complaints very seriously. We listen carefully to your concerns and will always do our utmost to resolve any issues.

If you need to make a complaint please email us at complaints@uia.co.uk, alternatively you can call us on 01438 761 743 or write to us at the address below and we'll investigate. Download our Complaints Procedure.

UIA (Insurance) Limited
Kings Court
London Road