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Travel Insurance - How to ClaimHow to claim

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UIA Mutual Travel Insurance is arranged and administered by AllClear Limited.

From 16th March 2020, travel insurance policies will no longer provide cover for claims relating to Coronavirus disease (COVID-19); severe acute respiratory syndrome coronavirus (SARS-COV-2) or any mutation of these. For more details on how this may affect you, please click here here for a statement from our Travel Insurance provider Mapfre.Call 0207 748 6479 as soon as possible to register your travel insurance claim.

All calls are answered by experienced claims handlers who are on hand Monday to Friday 9am - 5pm. They may ask you to gather the original receipts and invoices for any lost, stolen or damaged items.

It is recommended that you keep emergency contact telephone numbers somewhere easily accessible. If you require medical help in an emergency call: +44 207 748 0671 available 24 hours a day, 7 days a week.

Lines are open 24 hours a day, 365 days a year. Calls may be recorded or monitored for training purposes to improve the quality of our service.

AllClear Travel Insurance is arranged by AllClear Limited, which is registered in Gibraltar company number 117274. AllClear Limited is licensed and regulated by the Gibraltar Financial Services Commission number FSC1329B and trades into the UK on a freedom of services basis, FCA FRN 824283.