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Important Bulletins

September Update: Important Changes to the Policy Document

We have recently reviewed our standard policy wording, incorporating a number of changes. In addition, we have clarified and updated some of the wording.

The below Important Bulletin summarises the major changes that have been made and forms part of your policy documents. It should be kept, along with your policy booklet and policy schedule. If you have any questions or you would like to request an updated policy booklet please do not hesitate to give one of our customer advisors a call on 01438 761 776, (8:30 to 18:00 Monday to Friday) or contact us at

Bedroom Rated Policy Updates March 2013

Sums Insured Policy Updates March 2013

Classic, Flexi and Signature Policy Updates March 2013

Bedroom Rated Policy Updates April 2016

Classic, Flexi and Signature Policy Updates April 2016

Flexi and Signature Policy Updates September 2017

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Home Insurance – UIA

CWU, FBU, GMB, NASUWT, RMT, UNISON, UNITE, USDAW, Ramblers' Association, BFAWU, and NAPO are Introducer Appointed Representatives of UIA (Insurance) Ltd and UIA (Insurance Services) Ltd. UIA Mutual is a trading name of UIA (Insurance) Ltd. UIA (Insurance) Ltd is a member of the Association of British Insurers and is a registered society under the Co-operative and Community Benefit Societies Act 2014. UIA (Insurance) Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. CWU Insurance, Unite Insurance and Usdaw Insurance are trading names of UIA (Insurance) Ltd and UIA Insurance Services Ltd. Principal Office Address: Kings Court, London Road, Stevenage, Hertfordshire, SG1 2TP